IEEE SmartSys 2024

Smart Service Systems

Eighth IEEE International Workshop on Smart Service Systems
SmartSys 2024

June, 2024 | Osaka, Japan

Co-located with the IEEE International Conference on Smart Computing (IEEE SMARTCOMP 2024)

Technology succeeds when it provides benefits to the society either directly or indirectly. Understanding the societal and economic impact and human-centered aspects of a smart system or technology in advance and designing the system a-priori with potential value-added services help spur the discoveries of new tools, methodologies and innovative services. Smart service systems span across a variety of socio-technical facets comprising of devices, people, organizations, environments and technologies to sense, actuate, control and assess the physical, cyber and societal artifacts of the human service systems. Besides the systems being self-adaptive and fault-tolerant, need to be designed in such a way that it can continuously increase the quality and productivity, the compliance and sustainability of the smart services it offers. While human-centered perspective and cognitive learning help create multi-facet value added services and catalyze the sustained economic growth of smart service systems, understanding the multi-modal sensing, control, heterogeneity and interdependency between different physical, virtual and logical components of such a complex system will enable the realization of new transformative smarter service systems. If successful, this can help improve the quality-of-experience of the customers, quality-of-life of the citizens and quality-of returns of the stakeholders and investors.

Nurturing the development of smart service systems seeks for inter- and trans-disciplinary crosscutting research threads from system and operational engineering, computer science and information systems, social and behavioral science, computational modeling and industrial engineering etc. The goal of this workshop is to bring together practitioners and researchers from both academia and industry in order to have a forum for discussion and technical presentations on the fundamental knowledge and principles of smart service systems that enable the value co-creation in sensing, actuating, data analytics, learning, cognition, and control of human centric cyber-physical-social systems and future of work.

Topics of interest include, but are not limited to:

  • Innovative tools, methodologies and solutions for smart service systems; example includes personalized healthcare, smart energy, smart cities, smart manufacturing, intelligent transportation, education, precision medicine and agriculture, national security etc.
  • Information extraction and interpretation from sensors, actuators, smart phones, wearable devices (e.g., smart watches), and humans
  • Context and situational awareness of smart service systems.
  • Design of people-centric services and technologies for providing better services such as food, transportation and places to live.
  • Novel architectures and interoperable solutions for Internet of Things.
  • Models and methodologies for designing systems of systems.
  • Big data analytics approaches for providing better customer services, and innovating new types of sustainable services.
  • Modeling, analysis, co-production, and co-evolution of human activity, behavior and interaction for the effective adaptation and percolation of longitudinal smart service systems.
  • Role of machine learning, artificial intelligence, robotics, pervasive computing, blockchain, control theory, information and communications technologies.
  • Role of formal methods in computer networks, cyber-physical systems, Internet-of-Things and machine learning.
  • Design and developments of intelligent systems, intelligent enterprises and cyber-physical-social-systems.
  • Design of inter-dependent complex global systems such as healthcare, smart grid, computer networks, logistics and supply-chains, financial markets etc.
  • Smart infrastructure and testbed to support the integration of autonomous systems and innovative applications.
  • Design and implementation of analytical methods, simulation software and experimental testbeds to evaluate the key performance indicators of smart services.
  • Design of approaches for trustworthiness of human-centered smart systems and algorithms.

SmartSys Program

08:00 - 08:30 - Breakfast, Opening remarks

08:30 - 09:30 - Keynote Toward Enhancing Digital Resiliency - Masugi Inoue, Director General of Resilient ICT Research Center, National Institute of Information and Communications Technology (NICT), Japan

09:30 - 10:00 - BREAK

10:00 - 12:00 - Session #1
(20min paper presentation + 5min questions)

  • Avijoy Chakma (Bowie State University, USA), Anirban Das (NIIT University, India), Abu Zaher Md Faridee (Amazon, USA), Suchetana Chakraborty (IIT Jodhpur, India), Sandip Chakraborty (IIT Kharagpur, India), Nirmalya Roy (UMBC, USA), "AcouDL: Context-Aware Daily Activity Recognition from Natural Acoustic Signals".
  • Mostafa Habibi (UTD, USA), Mehrdad Nourani (UTD, USA), Mohammad Nourani (Cal Poly), "AI-Based Kinematic Analysis for Track Athletes".
  • Ming-Lun Lee (National Yang Ming Chiao Tung University, Taiwan), Yuan-Heng Sun (National Yang Ming Chiao Tung University, Taiwan), Ya-Chu Chi (National Yang Ming Chiao Tung University, Taiwan), Yan-Ann Chen (Yuan Ze University, Taiwan), Yao-Long Tsai (Industrial Technology Research Institute, Taiwan), Yu-Chee Tseng (National Yang Ming Chiao Tung University, Taiwan), "Acoustic Camera based Anomaly Detection for Wind Turbines".

12:00 - 13:00- Lunch Break

13:00 - 14:00 - Session #2 (20min paper presentation + 5min questions)

  • Chingyuan Lin, Yuki Matsuda, Hirohiko Suwa, Keiichi Yasumoto (Nara Institute of Science and Technology), "Detecting Distress Changes Using Multimodal Data During Interaction with A Smart Speaker".
  • Robert Viramontes, Azadeh Davoodi (University of Wisconsin Madison), "DIME: Distributed Inference Model Estimation for Minimizing Profiled Latency"

14:00 - 14:30 - Closing remarks


Submission instructions

Authors are invited to submit regular (full) papers for presentation at the workshop, describing original, previously unpublished work, which is not currently under review by another workshop, conference, or journal. Regular papers should present novel perspectives within the general scope of the workshop.

Papers may be no more than 6 pages in length. Papers in excess of page limits shall not be considered for review or publication. All papers must be typeset in double-column IEEE format using 10pt fonts on US letter paper, with all fonts embedded. The IEEE LaTeX and Microsoft Word templates, as well as related information, can be found at the IEEE Computer Society website.

Papers must be submitted electronically as a single PDF file on US Letter size paper (not A4), with all fonts embedded (the PDF-A standard complies with that). Prior to submission, ensure that any running headers/footers, page numbering, as well as blue underlining for URLs and email addresses has been removed.

Submissions must be made via EDAS.

Each accepted paper will require a full SMARTCOMP registration (no registration is available for workshops only).

Important dates

Manuscript submission: 12 April, 2024 (EXTENDED)

Paper acceptance notification: 30 April, 2024

Camera-ready paper submission: 10 May, 2024

Workshop date: June 2024

Organizing Committees

Workshop Co-Chairs:

  • Nirmalya Roy, University of Maryland, Baltimore County, USA
  • Carlo Vallati, University of Pisa, Italy
  • Gurdip Singh, George Mason University, USA

Technical Program Co-Chairs:

  • Yugo Nakamura, Kyushu University
  • Saptarshi Debroy, The City University of New York

Publicity chair:

  • Abu-Zaher Faridee, University of Maryland, Baltimore County, US

Technical Program Committee:

  • Soumyajit Chatterjee, Nokia Bell Labs, USA
  • Federico Concone, University of Palermo, Italy
  • Fabrizio De Vita, University of Messina, Italy
  • Alberto Gotta, ISTI-CNR, Italy
  • Francesco Longo, University di Messina, Italy
  • Giulio Masetti, ISTI-CNR, Italy
  • Giovanni Merlino, University of Messina, Italy
  • Marco Morana, University of Palermo, Italy
  • Amitanghsu Pal, Indian Institute of Technology Kanpur, India
  • Mostafizur Rahman, University of Texas Rio Grande Valley, USA
  • Marco Tiloca, RISE Research Institutes of Sweden, Sweden
  • Jinzheng Wang, The City University of New York, USA
  • Xiaojie Zhang, Hunan First National University, China